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An Amazing Way to Deal With Change In Your Work and In Your Life By Dr. Spencer Johnson The Who Moved My Cheese? (20th-anniversary edition) book cover .Credit: Vermilion. The book in three words? Powerful - Playful - Profound What is it about? International bestselling author, Dr. Spencer Johnson’s Who Moved My Cheese? is a short read that packs a punch. Smart principles are written in a beautifully simple and humorous way, eradicating confusion and allowing for light-hearted but life-changing enlightenment. The story follows four distinctive characters that scavenge through a maze for cheese. This ‘cheese’ represents what each character views as success. During the parable, we witness how the characters react differently to the cheese-related incidents that take place. Seeing ourselves in these characters provides many moments for reflection on how we approach change. So, who did move my cheese? Despite being the title question, the book teaches us that, ‘who moved my cheese?’ is not an important question to be focusing on when change comes about. Johnson directly lays out that we should focus on who we want to be in moments of change rather than finding who we can blame for ‘moving our cheese’. We are reminded that we shouldn’t take ourselves too seriously and embrace what change can bring. Who is this book for? Who Moved My Cheese? has a very wide appeal because it deals with one of life’s inescapable certainties - change. The values of the parable can be applied to many situations - so if you are a human who has to face changes (spoiler alert - you are) it is worth a read. What do members of The Camelot Network think? “A fantastic book introduced to me many years ago. It’s a quick and simple read but the power of the message about how we approach change is incredibly strong” - Marisa Murton, Director and Principal Data Scientist of Solvlab- Analytics “Who Moved My Cheese? uses the metaphor of collecting cheese to illustrate the challenges of changing from the “norm” and the reaction of people with different ways of thinking. It explores ways of recognising, understanding, and embracing change in all aspects of your life. This is a good book for those faced with external change, it’s short, fun, and understandable, but may lack depth for experienced change practitioners.” - James Downes, Founder and CEO of House of Insurtech To sum it up: The simplicity of the story and the messages it contains, leave you feeling refreshed and ready for whatever life has to throw at you. So what are you waiting for? Go give it a read! Want to know more? Go to http://spencerjohnson.com/books/ Or contact me at chloecopywriting@gmail.com Written by Chloe Allison

A Little Story About A Powerful Business Idea By Bob Burg and John David Mann The GO-GIVER book cove. Credit: Portfolio. The book in three words? Authentic - Unforgettable - Inspiring What is it about? Written by popular conference speaker, Bob Burg, and successful entrepreneur, John David Mann, THE GO-GIVER, teaches the cruciality of giving in the form of a fictional story. We are taken on a journey with Joe, a go-getter, as he is guided by Pindar, a successful businessman, through the ‘Five Laws of Stratospheric Success’, meeting interesting characters and seeing the ‘Five Laws’ in action along the way. What are the ‘Five Laws of Stratospheric Success’? 1) The Law of Value 2) The Law of Compensation 3) The Law of Influence 4) The Law of Authenticity 5) The Law of Receptivity The GO-GIVER not only tells us about these laws but teaches them through examples in the narrative. The result? Lasting impact that enables you to enrich your own and others’ lives. Who is this book for? Honestly, THE GO-GIVER is a gift to everyone because of its universal teachings. No matter your age or if you are in the business world or not, this book will provide you with lessons you can use at work and in other areas of your life. What do members of The Camelot Network think? “A book I wish I’d read at the start of my career. A page-turner that gently imparts knowledge in ways that mentally and emotionally connect. There are some great characters in this book, I find myself looking out for them in the people I meet. I also recommend the other books in the series” - Mark Simpson, Founder and Director of Resilient Changing "Very simple but incredibly powerful business idea - told in a short story format, that turns the classic corporate model on its head. This simple idea encapsulates the founding ethos of the Camelot Network - Helping others first - and the world sure does have a funny way of going around in circles. An excellent, short but very impactful read." - David Clamp, Founder and Managing Director of Merlin Digital Consulting and The Camelot Network To sum it up: THE GO-GIVER is a life-altering book with an important message on the power of giving. Want to know more? Go to https://thegogiver.com/ Or contact me at chloecopywriting@gmail.com Written by Chloe Allison

In a real time economy, technology failure means business failure. In uncertain times it can lead to ruin. During these times of uncertainty it is more crucial than ever for organisations to use the very latest technology to underpin the safety and security of their business. Setting a protective technology wrap around business resilience and getting this firmly entwined into your business DNA as a joined up approach is critical. Companies will need to place IT at the very centre of their Operational Resilience Planning. The purpose of this article is to take you through some of the key technology ingredients that should feed into resilience planning. Some of these ingredients are just plain obvious, but others have moved into the spotlight as a result of our remote new world. Key considerations for successful Operational Resilience Planning should include: 1. Knowing your IT estate inside out- Mapping what you have, knowing your outsourced support agreements inside out and being ahead of the game. Knowing for example those applications that are end of life and need decommissioning, or those that require upgrades to remain safe, simple and current is key. Many legacy estates become fragile over time, particularly when there is a lack of proper integration. This can lead to security issues. Let's face it mopping up the sins of the past is pretty dull compared to growing the brilliance of the future. Remediation needs to be tackled head on to remain secure and current. The situation we are in now may be putting additional strain on those firms who made recent acquisitions, but hadn't got round to integrating back office systems. Whilst it's not easy trying to manage this remotely, now is the time to consider making those integrations happen. 2. Having a tried and tested Disaster Recovery Plan- Technology keeps businesses running and ensures organisations return to a steady state once disruption ends. Whether you have traditional or Cloud based, building DR into your planning is crucial to ensure your business returns to steady state. End to end Software can help with this and often includes Business Impact Analysis, Risk Assessments, DR testing and even automated notification as an early warning system. What is crucial is this is managed holistically. There is no point just IT practising this in isolation and the business having the assurance everything's covered. Everyone is in this together. All business areas must play their part. 3. Ensuring Security is everything: We all cringe when Social Media headlines a company under attack. We all breathe a sigh of relief that it hasn't happened to us. Financial Services for example are a desirable target for cybercriminals due to the vast amounts of personal and commercially sensitive data it holds. It is an amazing fact that more data has been produced in the past two years than in the entire history of the human race. Keeping this data secure will only become more challenging as businesses move away from offline, back office functions to leverage digital channels that require an automated, speedy, round the clock customer offering. The key elements of your Cyber Security model such as data loss software, privileged access management, network containment and overall employee awareness of governance all need to be carefully considered and included. As social media continues to grow security will continue to become a hallmark of your business. Planning and replanning the “what ifs” needs to be at the forefront of your planning. 4. Building the right Infrastructure- The IT Resilience Plan will be used to protect data and ensure companies can provide confidence to their customers. Backup and recovery solutions will be even more crucial. Having one support software that you know really well, with your people having “least privileges” is much more effective than having to manage this across multiple providers. 5. Remote really doesn’t mean being cut off- Prior to COVID-19 less than a 1/5 of the UK workforce had the flexibility in place to work from home. Although confidence in technology to maximise productively remotely has been on the ascendant, only a mere 27% of staff had been fully briefed on HOW to work from home. If businesses continue to encourage this as a regular long term option, it is expected there could see a whopping 85% increase in overall productivity across the business as a direct result. So having the right remote collaboration suite of tools that compliment your estate and your customers, with the right anti virus devices, the right end point security wrap, encryption, phishing, version controlled, audited etc are all crucial in terms of planning. These together with softer training in software your teams actually want to use and maintaining overall trust are key ingredients to make planning a long term success. 6. Ensuring everyone is involved- It is imperative planning is led from the top with everyone in the company, whether internal or outsources are playing their part. The Board must lead & own operational resilience, with the right maturity assessments and the right levels of tolerance and risk reported on a regular basis. In IT for example this will be outlined in The Policy Framework. However it is crucial each department carries out their own planning, not just IT and there is a clearly defined holistic overview. It is surprising how little Operations Resilience Planning makes it up to Board Level as part of the risk/ ORSA discussion. How many companies just assign it with the controls as a simple traffic light reporting all is Green? Now is the perfect time to take a good look at what went wrong (if anything) on the IT side and to strengthen or fix existing controls. This includes adding new controls where things didn’t go smoothly and to provide the Board of Directors (and regulators) extra visibility and the confidence the estate is fit for purpose and operations are being managed appropriately. Let's face it no one could have predicted Covid-19. Thinking outside the box at future threats should be regular and reported. Summary Planning may sound daunting but making your business automatically resilient shouldn’t be overwhelming. The best way is to do this incrementally, knowing what you can achieve and by when. Dividing your approach into manageable bite sized chunks is key. It’s completely achievable running your approach simultaneously alongside BAU. Having a well-rehearsed business continuity plan at the centre of your operations will compliment ensuring your business is ready to face any crisis head on. It will adapt as the success story of the future. And running this planning across the business whether inward or with your Outsourced partners at all stakeholder levels is crucial. "Resilience is accepting your new reality, even if it's less good than the one you had before. You can fight it, you can do nothing but scream about what you've lost, or you can accept that and try to put together something that's good". Drop me a message if you would like to discuss ways to ensure technology resilience and remote working sits at the very centre of your Operating Model.

What is IR35? HMRC is changing the rules affecting how businesses (i.e. your clients) engage with contractors like you. Onus (and risk) is shifting to the client rather than the contractor – if they get it wrong, they (rather than you) are liable for tax and NI that would/should have been paid. It will now be your clients’ choice HMRC will now come to the employer UK only/UK employers only HMRC will be testing to see whether you fall inside of the payroll, or outside of it There are tools you can use But, the people setting the policy are not relying on the source, so some of these tools can be complicated Here are some questions you might want to test yourself with: Is the job you’re doing for your client, could you do it on a temporary contract? Is there a mutuality obligation? Who’s direction are you working under? Right to substitution, is the contract personal to you? Do you have a degree of control over how you work? Is the client providing you with any equipment? If yes, this may suggest an employment relationship Do you take financial risk? Are you in business on your own account? Does the way you operate suggest you’re running a business? How are you paid? Do you work with other clients? Are you entitled to benefits that may come across as Employee-type benefits There are no firm rules Position statement How the employer decides You have the right to object Look at factors and how you work in practice to put together a case There is no template contract It changes every time But, look for it to mirror the obligations that you’re giving to your client But HMRC will be looking for personal service companies A limited company that’s made up of just you Going forward you might need to find clients that will want to work with you, such as smaller clients Bigger firms may have more procurement Also, might have a lot more hoops to jump through You might also want to think about how you frame yourself, how do you engage with clients? Some of the Key QuestionsAnswers from Andy and Kim Will you have to pay NI and tax?Yes, if you’re under there payroll What’s the actual difference between being an employee and going within the IR35? Contract of employment Would be very different to your contract as an independent contractor Some contracts prevent you from working for multiple organisations, will this stop me from spreading my time across different clients? It will depend firm by firm and you will have to check over the contractCan I get IR35 insurance?The risk is now with the employer, so it will fall on them. But yes, you can get insurance. What about if I get an office?No, this wouldn’t count/wouldn’t be enoughIf it’s a small entity, will you be liable?You won't be liable because you won’t be subjected to it, as you’re outside the catchment Key outputs from the workshop Tools: Use of various available assessment tools (such as CEST and Contractorcalculator.co.uk ) Right of Substitution - Associate model: Sharing experiences and potentially wording. A pooling approach to help with the right of substitution and ability to substitute another Camelot member. Camelot helping each other in terms of substitution - what could this look like (annual pre-vetting, pre-validation/endorsement/accreditation, 'yes this person does work as an independent consultant' ? - Build on Mark Simpson's successful "Associates" model (mirroring the contract you have in place with the client with the contract you put in place with the associate, plus any necessary due diligence checks) Pre-vetting done by Camelot? DBS checks, employment checks etc. Then every year we would have people that are accredited and ready to go. Camelot Hit Squad: How to easily form a Camelot HIT squad to pitch and then deliver a specific project for a client LinkedIn: Camelot members including membership of Camelot on their LinkedIn profiles (to help provide evidence) Contract templates: A template contract (or set of contracts) available for members Insurance: Availability of suitable insurance against IR35 (e.g. Kingsbridge Insurance ) - Bulk discount for Camelot members ? IR35 intel page: for the collation and sharing best practices - setting up a discourse group to give the space for discussion and sharing of documents/best practice for latest changes/trends and hints and tips (Discourse or the Camelot Resource Bank ? Procurement Process: Join forces in helping each other go through a client's arduous procurement process (hints and tips guides, templates etc..) - Could Camelot even be put on their PSL list ? Camleot taking a leadership role: Friendly corporate organisations that would validate the camelot members as to how they are using their contracts and also share awareness and help in educating clients/prospects, could/should Camelot take on the role of lobbyist/campaigner ? Useful links and suggestions: Kingsbridge CEST tool - https://www.kingsbridge.co.uk/blog/contractors/ir35/5-simple-tips-for-how-contractors-can-prepare-for-ir35.html https://www.netlawman.co.uk/ia/ir35 https://www.qdoscontractor.com/ https://www.contractorcalculator.co.uk/ https://www.kingsbridge.co.uk/ir35_and_legal.html https://www.gov.uk/guidance/check-employment-status-for-tax Some thoughts from our Camelot Members: Gary Burke A brief explanation of the key factors of IR35/off-payroll: There are some key things that a company needs to do primarily around the ‘part and parcel’ aspect of IR35. This element looks at whether someone is treated by the company in the same way as employees are treated, for example: Having a staff pass that looks the same as that of an employee (they should have a 'contractor’ / visitor pass) Being invited to staff events (summer & xmas parties) ie don't go! Being allocated a job title that is also used on org charts e.g. programme manager (rather than being identified as a consultant) Having line-management responsibilities is a no-no ie appraisals etc (managing a programme and programme resources is different) However, ‘part and parcel’ is a lesser aspect of IR35, the key determinants from an HMRC perspective being Control, Substitution and Mutuality of Obligation (these are known as the principal ‘tests of employment’): Control: what degree of control does the client have over what, how, when and where the worker completes the work? Substitution: is the personal service by the worker required, or can the worker send a substitute in their place? Mutuality of obligation: mutuality of obligation is a concept where the employer is obliged to offer work, and the worker is obligated to accept it. Employees have this, consultants (or anyone on a contract basis) usually doesn't. Court cases have focused heavily on this aspect. Also, if it's a BAU role it will be inside IR35. Project based work, where there are outcomes and objectives to deliver, has a better chance of being outside IR35. It's important to be able to show that you operate as a consultant i.e. marketing yourself, multiple (or trying to get) clients, insurances, websites etc. Fyi, an IR35 assessment using a proper tool (not CEST). contractcalculator.co.uk gives a thorough explanation of each area... it's algorithm is based on results from actual court cases etc. This one is based on an agency contract for my RSA contract. Contracts (find in folder) that I had drafted in 2019 that are 'IR35 compliant'. There are two flavours: between an end-client and the company providing services i.e. the independent consultant's limited company (RFH in my case) [...providing services to client] between e.g. RFH and associates ie people that I would engage to work on assignments that needed additional resource etc. [...providing services TO consultancy] I had these drawn up by a solicitor who works in the IR35 space so they should be appropriate, however, they do need to be updated to reflect changes since 2019 e.g. working time directive as now doesn't apply (there may be other minor tweaks). ______________________________________

At some point, hopefully soon, the Corona Virus pandemic will start to become a thing of the past: the mobility restrictions will start to be lifted and economic and social activities will start to return to normal. The experience of China suggests that this would be a process in its own right and that reactivating disrupted supply chains will not take place overnight. The strength of the shock to economic conditions is such that commentators are also suggesting that the return to normal may well include a re-definition of what is normal. One of the features of Enterprise Risk Management (ERM) Frameworks is learning from events, in this case, with a view to enhance operational resilience. At the same time, UK regulators are consulting on their proposals for operational resilience, which also include learning from events.1 Learning lessons would also support the exploration of the impact on existing business conditions and whether a new “normal” is emerging to drive business strategy. We believe that the process of learning lessons does not need to wait for the full resolution of the pandemic. This note sets out our thoughts on the process. There are three aspects of the lessons learnt process: • a stock-take of what was in place in terms of operational resilience; • a consideration of what worked / did not work well; and • the identification of potential impact on future operating conditions. We have developed a structured questionnaire to support a conversation that covers these points. We would be interested to discuss this with industry contacts in financial services over a conference call which would last no more than 90 mins. The intended benefit of this process for participants would be: • the identification of specific measures that can be adopted to enhance resilience for future events; • firming up the understanding of the potential changes to the business environment that should be considered to ensure future business strategy remains sustainable. We offer a write up of the discussion which could contribute to the formalisation of an internal lessons-learnt exercise. The views would also feed into a paper with industry lessons (without attribution) which we will share with those that have contributed to the process. We envisage the paper helping with the recovery process and the implementation of regulatory requirements on operational resilience. 6 April 2020

What is Blockchain? Blockchain is a technology platform, the features and how it works varies between platforms. ● Blockchains can be a shared source of information ● There are many different blockchain protocols ● There’s no ‘central authority’ needed ○ Meaning that there is no single party that controls the data unilaterally ● The information can be trusted ○ There’s a consensus/agreement ○ The data can’t be changed ○ Cryptography is built in ensuring privacy ○ Has provision for ‘smart contracts’ What Blockchain is not ● There are a lot of misconceptions around blockchain technology ● What blockchain is not? ○ Bitcoin is an example of a use of a blockchain but bitcoin is not itself ‘blockchain’ Types of Blockchain ● Several types of blockchain platforms ○ Public/Unpermissioned - anyone can join Decentralised ○ Data can’t be changed ■ Currencies ■ Betting ■ Video gaming ● Supply chain ● Government financial records ● Corporate earning statements ○ Private/Permissioned - restrictions on who is allowed to participate ○ Use of identity management ■ Voting ■ Voting records ■ Whistleblower ● Insurance/reinsurance ● National defence ● Tax returns ● For the purpose of insurance most are using private and permissioned blockchain Distributed Ledger Technology (DLT) ● “Is a glorified information messaging system” ● Information drives ○ Trade ○ Commerce ○ Government ● All about streamlining process ● Have to be using DLT for a solution ● Manage expectations The terms Blockchain and Distributed Ledger Technology are often used synonymously although they’re not quite the same thing but are intrinsically linked. Distributed Ledger Technology describes how parties have identical copies of a database of transactions. Blockchain is the software protocol used by the network of computers that ensures that the data is synchronised, secured and immutable. Examples of it’s uses ● Digital Asset Register ● Microinsurance ● Medical Prescriptions ● Death certificates ● Trade finance ● Supply chain ● Food safety ● Fashion ● Governance ○ Voting systems ○ Land registry ○ Customs control ○ Identity and e-signature ○ Benefit payment ○ Charitable giving ○ Taxation ○ Digital legal advice It’s all about privacy, transparency, speed, quality and trust. Examples of live production blockchain implementations in insurance: 1. Blocksure – Renters insurance (Covea) , Indonesia group policy, Japanese property 2. B3I – Reinsurance – Unity – Global Risk Transfer 3. ChainThat – Bermuda Reinsurance 4. Insurewave – MS-Amlin, WTW, XL Catlin – Marine Hull 5. Etherisc – AoN, Flight Delay, Crop Protection 6. Immediate (Singapore) – “Smart Insurance platform” 7. Skyline Partners (London) - index-based parametric insurance 8. iChain (Tokyo) – Risk placement platform 9. Piprate (Ireland) – Insurance data 10. VouchForMe – Motor 11. Teambrella – p2p mutual small item insurance 12. Nexus Mutual – p2p mutual smart contract cover 13. Poleecy (Italy) – micro insurance 14. Medishares/MutualDAO – p2p DAO DeFi insurance 15. Safeshare – sharer insurance 16. Surety Bond (Zurich Insurance) – Benelux 17. Evident - Gig proof of insurance – Marsh 18. Critical Illness – Huatai P+C 19. Xiang Hu Bao – Medical Claims Useful links and resources: Miro Board on cross-industry DLT projects : https://miro.com/app/board/o9J_kolgjJE=/ Insureblocks podcasts (lots of listening material on DLT use, predominantly in insurance) https://insureblocks.com/ Blockchain Explained (CII) https://www.cii.co.uk/learning-index/articles/blockchain-explained/43588

A Leader’s Guide To The Management Of Change At Scale By Jane Logie The Purposeful People book cover. Credit: KMD Books The book in three words? Practical - Advantageous - Clear What is it about? Written by Transformation Specialist and Camelot’s own, Jane Logie, Getting Transformation Right is an unmatched guide for making essential business changes. The book identifies and gives you an understanding of the how’s and what’s of change that is key to business survival and success . Getting Transformation Right, shows you the key skills and abilities required for making successful change and teaches you how to encompass them. You are guided on a journey through specific capability areas where information is detailed but broken down into bite-size chunks. Filled with illustrative examples, the useful points that are made are digestible and clear. Throughout the reading experience, your knowledge can gradually build and build productively, resulting in a strong understanding of transformation by the end. How do you get transformation right? It’s clear from the book that there isn’t one simple answer to getting transformation right. But, as Logie shows us, there are many skills and abilities to employ to truly get transformation right. There are skills needed such as utilising the power of a team, thinking strategically, and embedding coaching, amongst many more. Do not fear though! There are handy checklists at the end of each chapter that you can use as a guide for whatever business transformation you are leading! Who is this book for? Getting Transformation Right is ideal for leaders, especially business leaders. The book will be useful to a leader working in any industry and any size company. Terms, strategies, and skills are explained quickly but clearly, and you are guaranteed to learn something new. So, no matter how long you have been a business leader this book will be a great addition to your reading list. A moment with the author: “It's sad to say but the majority of transformation programmes fail to meet executive expectations. Over the last 30 years, I have helped many organisations to deliver large scale transformational change and had the opportunity to work with some of the best people in the change profession and I believe that we have enough insight into the common causes of failure to help others to avoid making the same costly mistakes.” “I decided to write Getting Transformation Right because I wanted to help busy executives that are engaged in transformation activities to be more successful. If my book can help just one person to get set up for success and deliver a great business outcome without failure then I will be happy. " - Jane Logie, Author of Getting Transformation Right and Transformation Specialist To sum it up: Getting Transformation Right, is an invaluably useful read for business leaders. It will equip you with a thorough understanding of what is required to bring about great change and how to deliver that transformation as well as avoid errors. You’ll come out of the book ready to make transformation happen! Want to know more? Contact the author at jane.e.logie@icloud.com Or buy the book at https://w ww.amazon.co.uk/Getting-Transformation-Right-leaders-management-ebook/dp/B0 99SDRLSL/ Or contact me at chloecopywriting@gmail.com Written by Chloe Allison

How To Apply Behavioural Science For Business Success By Richard Chataway Book cover of The Behaviour Business. Credit: Harriman House. The book in three words? Enlightening - Trustworthy - Witty What is it about? Written by successful business leader, Richard Chataway, The Behaviour Business is an important guide for the workplace. To put it simply, the book gives you insights into behavioural science and teaches you how to use this knowledge for your own business success. From ‘test-tube behaviours’ to ethical AI, Chataway has got you covered. Something that becomes quickly apparent whilst reading the book is that if you lead a business, you are already a part of influencing behaviour. Chataway provides you with the understanding and tools to act on this positively. The Behaviour Business explores how to overcome modern challenges in the business sector, have happy employees, committed customers and effectively innovate as well as much more! Chataway teaches that the key to gaining and retaining these things is morally influencing behaviour. So, you’re in the business of behaviour. What now? Chataway answers this question in a clear but thorough way. The real-life examples infused throughout the pages aid your understanding and the chapters end with a ‘What Now?’ section. These sections, summarise the essential points covered so far as well as what the reader can do with this newly gained information. Not only do you end each chapter feeling more knowledgeable, but you are also in a better position to apply the teachings to your own business. Who is this book for? Despite being filled to the brim with helpful information, The Behaviour Business is accessible and clear. This means you do not need to be an expert from when you open the first page! Chataway teaches that understanding how to ethically influence behaviour is an essential part of a successful business. So, if you are a leader of a business of any size, Chataway’s guidance will be especially advantageous for you. A moment with the author: What inspired you to write the book? “Having spent over a decade working in applied behavioural science I observed that whilst there was a widespread successful application in society – addressing challenges in public health, finance, and security – businesses were not using this new knowledge to their advantage. Every business challenge will have an aim to address behaviour in some way, of either your customers or your teams (or both), so there’s much we can learn from this relatively new discipline. If you’re in business, you are in the business of behaviour – and so I wanted to create a handy, practical introduction to some of the many ways we can successfully influence behaviour in business, for good.” What would you like people to gain by reading the book? “I hope readers take away that people are perhaps a little less rational than we traditionally assume, but that doesn’t mean we can’t help them make better decisions – that benefit themselves, and business. My aim is that by reading the book readers understand why people – including themselves – do what they do and that by treating people as humans they can better address business challenges in creating new products and services, data, performance, recruitment, marketing and research. The book advocates adopting ‘test-tube behaviours’ – a best practice application of behavioural science along with a rigorous test-and-learn approach, as practised by some of the leading 21st-century businesses – and offers handy tips and relatable examples throughout to bring it to life.” - Richard Chataway, Author of The Behaviour Business, CEO of BVA Nudge Unit UK and Founder of the Communication Science Group To sum it up: The Behaviour Business guides you on a logical and informative path that will leave you with a heightened understanding of how influencing your own and others' behaviour works. Chataway helps you to be an effective business leader that creates positive results. Want to know more? Find out more about Richard Chataway’s The Behaviour Business here https://behaviourbusiness.com/ And Listen to the Behaviour Business podcast here https://behaviourbusiness.com/podcast Contact me at chloecopywriting@gmail.com Written by Chloe Allison

From Disruption To Evolution A New Generation Of Insurers For Changing Customer Expectations By Bryan Falchuk The Future Of Insurance book cover. Credit: Insurance Evolution Press. The book in three words? Invaluable - Rich - Honest What is it about? Written by Camelot’s own best selling author, Bryan Falchuk, The Future Of Insurance: From Disruption To Evolution is a treat for those working in the insurance industry. Bryan is not only an author but is also a Founder and Managing Partner of Insurance and Evolution Partners, so he offers an invaluable perspective. The book follows the true stories of eight insurance start-ups and provides many important lessons to help you on your insurance journey. The book is written in a logical way, and the ‘Foundations For The Future’ sections at the end of each story gives you a moment to summarise and reflect on the key lessons. Due to the tactful use of start-up stories you get to learn in a concise and relevant way. Clear, relevant, and reality-driven, The Future Of Insurance is a useful tool to navigate the insurance industry with. This would be a great one to pair with attending our Big Round Table event Deliberately Digital by Design - How Incumbent and Startup Insurers can thrive in the Digital Marathon. Register for the event on the 30th of September here: https://www.thecamelotnetwork.com/camelot-events/big-round-table-deliberately-digital-by-d esign/ What is the future of insurance? The stories and summary sections offer great tips such as making sure you stay focused on what customers truly need or just because something is difficult it doesn't make it wrong. These tips and lessons across the book, help you develop the right attitude towards your role in the insurance industry, making success more probable. As explained in the chapter, ‘Moving Forward’, the overarching foundations for the future are: to think diversely, make capital strategic and create real advantage. Simply hearing these foundations are not enough though, you need to read the book to fully understand what these definitions mean and see them at play in the stories, in order to employ them yourself. Who is this book for? This book is good for you no matter where you are in your insurance industry career. Full of clear explanations and various lessons, The Future Of Insurance is a great read for beginners and experts alike. It will teach you how to make positive changes in the insurance industry whether you are the business leader of a start-up or incumbent. A moment with the author: “After living on the carrier and startup side, seeing how much opportunity we as an industry have for change, but how often various challenges and barriers get in our way, I wanted to help us move forward. In my book series, The Future of Insurance: From Disruption to Evolution, I share direct case studies, written from first-hand research I’ve done by getting in deep with the people at the companies who lived the stories, to try to inspire anyone in Insurance to see a path ahead.” “The latest installment, Volume II. The Startups, shares very real stories of the ups and down, challenges and wins of eight startup insurers so that we can all take lessons, regardless of whether we’re at a startup, incumbent or something else entirely. I hope anyone reading these books takes the lessons in, looks at their particular situation, and sees how they might break through and make meaningful change themselves through the inspiration they take from the stories of others doing just that.” - Bryan Falchuk, Author of The Future Of Insurance series and Managing Partner at Insurance Evolution Partners To sum it up: By providing invaluable lessons through the telling of other people’s experiences, The Future Of Insurance provides you with a clearer sense of how you can make a positive change in the insurance industry no matter where you are within it. Want to know more? Go to http://future-of-insurance.com/ Or Contact Bryan at [insert email] Written by Chloe Allison chloecopywriting@gmail.com

Business Leaders Making a Difference Compiled By Chris Paton The Purposeful People book cover. Credit: KMD Books. The book in three words? Informative - Rousing - Helpful What is it about? Compiled by Managing Director of Quirk Solutions, Chris Paton, Purposeful People is an inspiring and important book that should be on your reading list. Made up of 20 great chapters written by 20 (you guessed it) purposeful people, the book provides insights into a wide range of topics based on each author's life experiences, values, and expertise. Health, mindfulness, networking, imposter syndrome, finding your purpose, and many more fascinating subjects are covered. Purposeful People is loaded with helpful tips and lessons that will help you harness your purpose, develop your success and live your best life. This read will not only improve your life but will also improve the lives of others as the proceeds of the book are being donated to the charities: Shelter, SSAFA, Cancer Fund For Children, and Samten. Who is a purposeful person in business? From the variety of authors in the book and their brilliant chapters, it is demonstrated that there is no purposeful person cookie cutter. The book proves that there are many ways to have a purpose in the business world and outside of it. Who is this book for? Due to the wide range of authors, subjects, and life lessons presented in the book, it is likely you will learn something new and relevant to yourself, no matter who you are. With that being said, the book will be especially helpful to you if you are a business leader (including if you are aspiring to be one) as all of the topics relate to that role. What do members of The Camelot Network think? “An excellent book offering an eclectic mix of thought-provoking, very inspirational and yet also practical insights - a rich source of wisdom from experience, not theory. I especially liked the section by Chris McKibbon on the power of networks and the collective brain. It clearly dispels the romantic notion of the lone genius, firmly replacing it with the reality that we are much stronger and far more effective when collaborating with others - a mantra of the Camelot Network - which is kindly mentioned in the book. It covers the advantages and how to overcome the headwinds of networking ‘the trick is to get comfortable with being uncomfortable and to remember that people are generally supportive of genuine, authentic engagement.’ The Camelot Network is so aptly described in the book as "it is now an enviable means to learn and engage with the Insurance market....by standing on the shoulders of senior, seasoned folks"......that's what we do! ....Very insightful book - highly recommend." - David Clamp, Founder and Managing Director of Merlin Digital Consulting and The Camelot Network To sum it up: Packed with inspiring quotes, life stories, and lessons, Purposeful People, will teach you something new, develop your knowledge and help you be the best version of yourself. Want to know more? Go to https://www.quirksolutions.co.uk/purposeful-people-book/ Or Contact me at chloecopywriting@gmail.com Written by Chloe Allison

A Leader’s Guide To The Management Of Change At Scale By Jane Logie The Purposeful People book cover. Credit: KMD Books. The book in three words? Practical - Advantageous - Clear What is it about? Written by Transformation Specialist and Camelot’s own, Jane Logie, Getting Transformation Right is an unmatched guide for making essential business changes. The book identifies and gives you an understanding of the how’s and what’s of change that is key to business survival and success. Getting Transformation Right, shows you the key skills and abilities required for making successful change and teaches you how to encompass them. You are guided on a journey through specific capability areas where information is detailed but broken down into bite-size chunks. Filled with illustrative examples, the useful points that are made are digestible and clear. Throughout the reading experience, your knowledge can gradually build and build productively, resulting in a strong understanding of transformation by the end. How do you get transformation right? It’s clear from the book that there isn’t one simple answer to getting transformation right. But, as Logie shows us, there are many skills and abilities to employ to truly get transformation right. There are skills needed such as utilising the power of a team, thinking strategically, and embedding coaching, amongst many more. Do not fear though! There are handy checklists at the end of each chapter that you can use as a guide for whatever business transformation you are leading! Who is this book for? Getting Transformation Right is ideal for leaders, especially business leaders. The book will be useful to a leader working in any industry and any size company. Terms, strategies, and skills are explained quickly but clearly, and you are guaranteed to learn something new. So, no matter how long you have been a business leader this book will be a great addition to your reading list. A moment with the author: “It's sad to say but the majority of transformation programmes fail to meet executive expectations. Over the last 30 years, I have helped many organisations to deliver large scale transformational change and had the opportunity to work with some of the best people in the change profession and I believe that we have enough insight into the common causes of failure to help others to avoid making the same costly mistakes.” “I decided to write Getting Transformation Right because I wanted to help busy executives that are engaged in transformation activities to be more successful. If my book can help just one person to get set up for success and deliver a great business outcome without failure then I will be happy. " - Jane Logie, Author of Getting Transformation Right and Transformation Specialist To sum it up: Getting Transformation Right, is an invaluably useful read for business leaders. It will equip you with a thorough understanding of what is required to bring about great change and how to deliver that transformation as well as avoid errors. You’ll come out of the book ready to make transformation happen! Want to know more? Contact the author at jane.e.logie@icloud.com Or Buy the book at https://www.amazon.co.uk/Getting-Transformation-Right-leaders-management-ebook/dp/B0 99SDRLSL/ Or Contact me at chloecopywriting@gmail.com Written by Chloe Allison

Making The Transition From Working For A Big Institution To Operating As A Sole Practitioner Consultant By David Mellor The From Crew To Captain II: A Privateer’s Tale book cover. Credit: Filament Publishing. The book in three words? Insightful - Supportive - Useful What is it about? A Privateer’s Tale, the second book in the From Crew to Captain series is an invaluable resource. Written by successful mentor and Camelot member, David Mellor, this book empowers you to reach your Sole Practioner Consultant dreams. Focusing on the role of a Consultant and how to sell and deliver services, A Privateer’s Tale takes you on a clear guided journey of self-reflection and insight. The book is incredibly well informed, due to the success of its author and the survey of Sole Practitioners that was conducted. Snippets of information and quotes from the survey are disbursed throughout the book. This alongside, the knowledge of the author provides you with strong guidance from those who have been there and done that. So, how do you go from crew to captain? Mellor illustrates that you need to go into the process of transitioning from crew to captain with your eyes wide open. A Privateer’s Tale helps you to do exactly that. Also, it is clear from the book that it requires many things to be an effective Sole Practioner Consultant such as knowing your route to market and networking, and much more. Do not fret though as Mellor breaks everything down in a clear way. There is even a Self-Diagnostic Check, allowing you to reflect and then know how to move forward in your process of going from crew to captain. Who is this book for? If you are having a career shift and are anywhere in your journey from crew-mate to a Sole Practioner this book is for you. A Privateer’s Tale is filled to the brim with direct guidance, tips, and business experiences. No matter where you are on your journey, you are likely to learn something new from this tale. What do members of The Camelot Network think? “Such an excellent resource for anyone starting out on their journey as an Independent Consultant: easy to read and refer back to again and again.” - Marisa Murton, Director and Principal Data Scientist of Solvlab- Analytics A moment with the author: What inspired you to write the book? “It was prompted really by the fact that I wished the advice in the book had been available to me when I set up my own consultancy practice in 2001. It was published in 2014, so it includes 13 years of my experiences (both good and bad!). My aim was to help other people go on the journey with “eyes wide open”, learning from what I had personally experienced and what I had observed others experience. It also helped to reinforce the reputation I was gaining as the consultant’s consultant.” What would you like people to gain by reading the book? “I think the main gains would be as follows: ● How to make the transition successfully from a role in a large organisation to being, initially at least, a sole practitioner. ● A clearer understanding of what “good” looks like in the consultancy world. ● A methodology to sell consultancy services, and to turn strangers into cash in the bank. ● An appreciation of how to create ‘client delight’ so that your clients stay with you and say good things about you in the marketplace.” - David Mellor, Author of From Crew To Captain II: A Privateer’s Tale and Director of David Mellor Mentoring To sum it up: In A Privateer’s Tale, Mellor provides you with heaps of support and insight into the process of becoming and being a brilliant Sole Practitioner. This book gives you the framework, you just need to use it in your own way. Want to know more? Buy David Mellor’s Crew To Captain book series or contact him here https://www.davidmellormentoring.com/#about Or Contact me at chloecopywriting@gmail.com Written by Chloe Allison