Search Results
129 results found with an empty search
- Expert Tool Kit
You can explore a wealth of valuable resources here, from the Camelot Starter pack to contract templates and much more. Click on the link below: https://drive.google.com/drive/folders/1VWs0ImA0rBCb5YOlG3qUX8pI03JJbm1Y?usp=drive_link
- Dev Bharti Expert Spotlight - April 2025
What is your role now since leaving corporate life? As an AI Advisor at Reconverz, I empower insurers to embed AI into business workflows – guiding teams from experimentation to real-world adoption with measurable impact. How long have you been an expert of Camelot? 3 Months Area of expertise? AI Enablement Highest/proudest most recognisable previous role Former Partner at a consulting firm Author of Demystifying AI Agents How long have you been doing this subject/area 15+ years What is your company name? Reconverz Do you have a website? www.reconverz.com What is your LinkedIn profile URL? https://linkedin.com/in/devbharti Please can you provide some examples of recent projects/professional high points that you’ve worked on? I recently worked with a large insurer to transform claims operations by embedding AI into real workflows, reducing indemnity spend by millions while enhancing efficiency and customer experience. Additionally, I’ve empowered 12 SMEs (Small and Medium-sized Enterprises) from four major insurers through AI enablement sessions, guiding them from AI exploration to practical adoption. I’m also the author of Demystifying AI Agents, a book that helps business leaders navigate AI adoption using nature-inspired approaches, empowering them to lead AI-driven transformation with confidence. What is your unique selling point? What makes your business approach unique? Insurers struggle to move beyond AI’s theoretical potential, leading to surface-level adoption and trust erosion. I address this by focusing on the foundations—educating and empowering teams to embed AI into domain-specific workflows, ensuring higher adoption and tangible business impact. Do you have a Favourite quote? “You are only entitled to the action, never to its fruits” (Mahabharat) Any professional goals for the upcoming year? This year, my focus is on scaling AI enablement beyond claims into areas such as underwriting to drive broader operational transformation. I also aim to engage with more mid-sized insurers, brokers, and MGAs, helping them accelerate adoption of intelligent technologies. Hosting executive briefings and tailored AI-sessions for insurers remains a priority. Additionally, strengthening collaborations within Camelot and the wider insurance ecosystem will be key to fostering collective progress across the industry. And… Last but not least, how does being an expert of Camelot help you/or add value to your business? Being a Camelot Expert connects me with insurance leaders actively driving change, allowing me to refine and expand my AI enablement approach based on real industry challenges. This strengthens my business by ensuring my proposition remains relevant, impactful, and aligned with the evolving needs of insurers, ultimately accelerating AI adoption in the sector.
- Developing a Go-to-Market Plan for the UK Insurance Sector
A Workshop Experience with Xerox When it comes to selling technology solutions into the UK insurance market, success requires a deep understanding of a 300+ year old industry, how it works, the various players and organisations and what they each do, what all these acronyms mean, as well as being able to comply with regulation and navigate tradition. Technology providers often discover that something as simple as missing the apostrophe in Lloyd’s, is a fatal misstep when it comes to entering the market. Only when an approach is specifically tailored to the market alongside deep sector knowledge is there any chance of success. Recently, Xerox, known for its forward-thinking approach to document management and workflow solutions, attended Camelot’s go-to-market (GTM) workshop designed to accelerate technology adoption across complex, commercial lines of insurance. Supported by many Camelot industry experts, Xerox were able to understand the market (and the apostrophe!), gain valuable insights and hone in on points of differentiation in what is a crowded marketplace to bring genuine value to UK insurers and brokers. Tailored Workshop Insights Camelot’s workshop offered Xerox a deep dive into the mechanics of the UK insurance market and the specifics and nuances of the Lloyd’s and London Market. Participants explored the ecosystem of MGAs, insurers, reinsurers, brokers, and underwriters as well as the supporting infrastructure of DXC/ Velonetic ‘the bureau’. They were also guided on industry-specific metrics such as combined operating ratio (COR) and business structures and reporting nuances found in commercial lines. From this, Xerox were able to identify the most relevant prospects, from established carriers looking to unlock unstructured data to niche brokers that want to provide a digital experience. Xerox were also able to focus on emphasising how its solutions drive better underwriting accuracy, speed, and compliance and established a value proposition that resonates with insurance decision-makers—from COOs looking to build efficiency to CUOs seeking faster risk evaluation. Elevating the Pitch In any tech buying journey, trust and credibility will make or break a deal. The workshop guided Xerox’s team to refine their pitch materials, integrate real-life success stories, and make sure that these reflect the industry’s pain points and governance concerns around data security, and ROI. Xerox is now equipped to articulate precisely how it solves specific insurance pain points. Ultimately, establishing a strong foothold in the UK insurance sector demands more than merely repositioning existing products. It requires an informed and deliberate plan and Camelot and its Experts have guided and equipped Xerox with refined messaging, targeted market plan and personas, and specific industry insights. Quote from Rob Greaves - General Manager - Enterprise UK “We extend our heartfelt thanks to the Camelot Consultants for their inspired, insightful, and passionate deep-dive into the insurance sector. Their expertise has greatly enhanced our Xerox Insurance team’s understanding of the intricate nuances of this complex and historically rich market, which is rapidly evolving. With over 100 years of global trust, Xerox is proud to partner with leading players across all sectors of the insurance market to drive improved ratios, profitability, efficiencies, and enhance both colleague & client experiences”.
- How to support and work with the Camelot Corporate Partners
Have a look at the link below to find out how to support and work with the Camelot Corporate Partners - https://docs.google.com/document/d/1wlvyUiRkmrhb1GTM8SqHS7Yif94IPlG5_hxq9qo3ST8/edit?usp=sharing
- James Russell - Expert Spotlight
What is your role now since leaving corporate life? I help accelerate Change and Transformation in organisations – because too often Change and IT projects don’t go the way people intend. How long have you been an expert of Camelot? 9 months Have you been a panel expert on any Road Tests? I’ve helped on a few road tests – one I remember was an AI powered Property Assessment tool. I thought we did a good job challenging the American company who provide the tool to really think about the UK market and talking to the challenges and needs we have in the UK. Are you a leader or a member of a Camelot Special Interest Group? I am part of the Camelot Transformation Special Interest Group and I am leading on the Camelot Mentoring & Coaching offering. With so many experienced and willing Experts, Camelot is well placed to help companies support and develop their people. We can offer a lot when it comes to Mentoring and helping to develop talent or people who are struggling to find their feet in Insurance. Area of expertise Transformation, Culture. Highest/proudest most recognisable previous role Former Commercial Transformation Director at Aviva. How long have you been doing this subject/area 21 years. What is your company name? Lead To Change Consulting. Do you have a website? www.leadtochange.co.uk What is your LinkedIn profile URL? https://www.linkedin.com/in/james-russell-leadtochange Please can you provide some examples of recent projects/professional high points that you’ve worked on? Delivering two new Claims administration platforms on time and on-budget and completing claim migration. Coaching a leadership team to make a step-change in the way they lead and set the tone for successful business transformation. Developing a proof of concept for next-generation Commercial (SME) Underwriting. What is your unique selling point? What makes your business approach unique? I am combining three valuable capabilities to great effect when it comes to unlocking successful change and transformation: Hands-on experience leading major transformation programmes in large Corporates (Guidewire, EIS systems) Experience launching an Insurtech from idea to merger Qualifications in Coaching and Organisational behaviour (Transactional Analysis) Do you have a Favourite quote? This quote from Thoreau inspires me to keep putting myself out there and to do the things I want to do. “The mass of men lead lives of quiet desperation and go to the grave with the song still in them”. Henry David Thoreau Any professional goals for the upcoming year? Help organisations to build confident, resilient and powerful teams! Complete my foundation in Organisational TA. And… Last but not least, how does being an expert of Camelot help you/or add value to your business? I can only be effective if I can collaborate and work with people who share a common goal to help people to succeed. Camelot has a really strong set of values and I appreciate working with some amazing professionals from different parts of Insurance with a diverse set of skills. I am not alone!
- Andy Buchanan - Expert Spotlight
What is your role now since leaving corporate life? Sales Strategist and Sales Coach Helping Companies grow their business How long have you been an expert of Camelot? 5 years. Have you been a panel expert on any Road Tests? Yes I love helping vendors refine their Value propositions to ensure it resonates with their prospects and clients Area of expertise Sales & Strategy Highest/proudest most recognisable previous role Global CRO Modality Systems How long have you been doing this subject/area 40 years What is your company name? Future Consulting Do you have a website? https://www.futureconsulting.io/ What is your LinkedIn profile URL? https://www.linkedin.com/in/sales-strategist-andrew-buchanan/ Please can you provide some examples of recent projects/professional high points that you’ve worked on? I have worked with several Vendors to change their focus away from their “Tech” and onto the “value” they bring to a client, in one case this approach increased their SQL (sales qualified leads) by over 200%. What is your unique selling point? What makes your business approach unique? My unique selling point is generating revenue for clients through the ability to turn any product, however technical, into a “value” delivering solution to any customer’s challenge’s! As a result, his approach concentrates more on “Value” based outputs than just delivering a program of content. Do you have a Favourite quote? “Nobody wants to be sold too! BUT everyone loves to BUY! SO stop selling to people and learn how to get them to BUY from you!” Any professional goals for the upcoming year? To be able to articulate the real value of AI based solutions with tangible and measurable results. And… Last but not least, how does being an expert of Camelot help you/or add value to your business? The Camelot Experts help me in so many ways but particularly with keeping me up to date with all things Insurance & Innovation! And secondly being a listening ear and a bouncing board to help me develop new offerings and solutions.
- Darren Sharp - Expert Spotlight
What is your role now since leaving corporate life? I have founded my own business, Operative Consulting. We help companies start or accelerate their journey to NetZero, focusing on improving resilience and efficiency within Technology and Operations. We provide clear, context driven assessment and pragmatic action plans tailored to their individual business strategy and ambitions. How long have you been an expert of Camelot? I became an expert at the start of 2024! Have you been a panel expert on any Road Tests? Yes, I provided expertise to the road test of Sprout.AI Area of expertise Technology (strategy and leadership) & Operations (process optimisation) Highest/proudest most recognisable previous role I was the Group CIO for Tokio Marine Kiln, with global responsibility for all aspects of technology How long have you been doing this subject/area My technology career began in 1993! So that’s over 30 years and through that time there has been massive advances in technology, but also many of the core operational, leadership and team challenges remain pretty much the same. Operational efficiency and cost control have always been important! What is your company name? Operative Consulting Do you have a website? www.operativeconsulting.co.uk What is your LinkedIn profile URL? (1) Darren Sharp | LinkedIn Please can you provide some examples of recent projects/professional high points that you’ve worked on? The focus this year has been developing the sustainability assessment tool, building a growing network of like-minded experts, and establishing a set of highly credible delivery partners. On a personal level I climbed Mount Kilimanjaro! What is your unique selling point? What makes your business approach unique? We bring real word experience and skills, ensuring our approach is realistic, relevant and tailored to the needs of your business. Advice and decisions are in the context of your business strategy, ambitions and delivery landscape. And we will embed those improvements in BAU process so that you achieve long term value Do you have a Favourite quote? “Whether you think you can or you think you can’t, you’re right”, Henry Ford Any professional goals for the upcoming year? I’ve established a series of sustainability events aimed demystify the subject; helping people realise the organisational and financial benefits associated with change; and generally spreading the word!. Alongside this I would love for our sustainability solutions to be employed by dozens of firms, cross sector, with clients feeding back the ongoing business value they have provided And… Last but not least, how does being an expert of Camelot help you/or add value to your business? As an Expert of Camelot, I have access to a vast network of over 150 insurance professionals, each with deep expertise in their specific field. As such whatever challenges an insurer may be facing I can be confident that I can call upon fellow experts to add the necessary capability to tackle them. ➡️ This is a teaser of the output from our sustainability assessment tool
- Top 10 Underwriting Trends in 2025 report
One of our Corporate Partners SEND have recently produced a Top 10 Underwriting Trends in 2025 report. If you would like to check it out here's the link: https://send.technology/news/top-10-insurance-industry-trends-underwriters-should-know-about-in-2025/
- Expert Spotlight - Parul Kaul-Green
What is your role now since leaving corporate life? I'm the founder of Eudaimon Consulting, where we help insurance and investment management firms harness AI and digital transformation to drive significant economic value. How long have you been an expert of Camelot? Since January 2024 Have you been a panel expert on any Road Tests? I have been on Panel on Digital Transformation in commercial insurance, Climate modelling, Role of AI and analytics in insurance and E2 Value property underwriting model for North America property risk. Area of expertise? Strategy Digital Transformation, Innovation in Commercial re/insurance Investment management Highest/proudest most recognisable previous role Ex Chief Digital Strategy Officer Liberty Mutual Global Risk Solution- International. Responsible for digital transformation of 30 global insurance/reinsurance markets/countries delivered digital transformation of Underwriting and Distribution across multiple countries. How long have you been doing this subject/area? I have been in the industry for 25 years What is your company name? Eudaimon Consulting Limited What is your LinkedIn profile URL? https://www.linkedin.com/in/parul-kaul-green-cfa-27367833/ Please can you provide some examples of recent projects/professional high points that you’ve worked on? -Inorganic (M&A) strategy development and execution for SAAS company for Insurance sector. -Commercial Insurance Product Strategy development, identifying high value use cases for AI companies in North America. -Go-to-market strategy development and business development advisory for Technology Consulting firm. -Insurance technology AI opportunity assessment for Mid market Private equity company. What is your unique selling point? What makes your business approach unique? I am a former global c- level executive turned strategic advisor with a focus on financial services, insurance, and asset management. I have proven ability to identify, develop and execute transformative strategy, deliver complex M&A deals, harnessing AI and emerging technologies to drive growth and innovation. Do you have a Favourite quote? "The best way to predict the future is to create it." - Abraham Lincoln Any professional goals for the upcoming year? My primary goal is to deliver exceptional value to our technology and business clients operating within the insurance and asset management sectors. I aim to: Develop tailored roadmap of GenAI solutions that address the specific challenges and opportunities faced by our re/insurance clients, driving operational efficiency and competitive advantage. Provide strategic guidance on leveraging digital technologies to enhance revenue generation, reduce costs, and improve customer satisfaction. Foster strong client relationships through open communication, collaboration, and a deep understanding of their business objectives. Stay abreast of emerging industry trends and technologies to ensure our clients remain at the forefront of innovation. And… Last but not least, how does being an expert of Camelot help you/or add value to your business? It is a fantastic network of peers who act as a advisor, sounding board, and referees as I go about my founder journey
- Expert Spotlight - Matt Stirland
What is your role now since leaving corporate life? I’ve established Maple Corner Consulting Ltd where I work with retail financial services businesses to unlock their potential through a focus on streamlining processes and ensuring operating models are optimised. How long have you been an expert of Camelot? I was fortunate to be invited by David to attend the Q1 event in London this year. We had connected earlier in the year, and joined the network the following day. Are you a leader or a member of a Camelot Special Interest Group? I’m not, but I am a Corporate Partner Account Manager for Camelot so I look after a number of the Corporate Partners - working with them to ensure that they are making the most of their membership. It’s a great role as I get to meet some really interesting businesses and fellow experts along the way. Area of expertise:- Operations and Sales Highest/proudest most recognisable previous role:- Director of Later Life Lending at Age Partnership where I led one of the UK’s largest financial advice businesses. How long have you been doing this subject/area? I’ve got nearly 25 years experience within the life & pensions and financial advice sectors. My career has seen me hold a number of senior roles at Aviva including Head of Transformation, Head of Customer Services and Head of Sales before going on to be Director of Later Life Lending at Age Partnership, the UK’s largest Equity Release Broker. What is your company name? Maple Corner Consulting Ltd Do you have a website? Maple Corner Consulting Ltd What is your LinkedIn profile URL? www.linkedin.com/in/matt-stirland Please can you provide some examples of recent projects/professional high point that you’ve worked on? As Head of Customer Services at Aviva, I led a transformation programme that delivered £10m annual cost savings, improved TNPS by 107% and improved colleague engagement by 19% through the delivery of process automation and a new operating model that embedded continuous improvement into the customer facing teams. I’m currently working on a project helping a national financial advice network build a model for continuous improvement and deliver enhancements to customer experience that will enable it to deliver a growth strategy. What is your unique selling point? My approach is to deliver exceptional customer experiences and ensure that processes and operating models are aligned, whilst ensuring costs are managed and revenue opportunities maximised. My two key principles are client first and keep it simple! Do you have a Favourite quote? “It is not the strongest of the species that survives, not the most intelligent that survives. It is the one that is the most adaptable to change.” Charles Darwin Any professional goals for the upcoming year? Cheesy I know, but my goal is to keep growing my business and myself - I started this venture at the start of the year and it’s been a real journey of discovery, there’s been times I’ve questioned what the hell I’m doing and times where I’ve loved every minute of it and everything in between! And… Last but not least, how does being an expert of Camelot help you/or add value to your business? I hummed and hawed about joining Camelot as Insurance per se isn’t necessarily the sector that most of my experience comes from, but when I met David and attended the event in London, I knew it was going to be valuable to me for a number of reasons. Firstly, starting out on my own was daunting and knowing that there were others who’d been through it and willing to share their expertise was great - along with the practical tools that Camelot offers for people like me. Then there’s the networking element, both with other Experts and Corporate Partners - that opened doors and led to introductions I wouldn’t have had without it…you never know what’s going to come from a new connection - the key is to remain curious of the possibilities. There are still aspects of the network that I’m to make the most of such as the road tests and with the advent of Camelot Consulting I think there’s a lot more to come.
- Expert Spotlight - Jackie Skinner
What is your role now since leaving corporate life? Independent Consultant with Faktisk Limited aiming to solve your business problems with technology or process change. Have you been a panel expert on any Road Tests? I was part of the panel for e2Value , an insightful session and ability to give honest feedback in the moment. Area of expertise:- System Implementations, Business Architecture, Process Improvements, Data Migration, Mergers & Acquisitions, Digital Trading, Product Owner, Insurance, Highest/proudest most recognisable previous role:- I successfully implemented a new PAS system as a Business Solutions Manager at Hiscox UK. I ensured alignment with the core platform and transitioned the project into business as usual operations. Additionally, I designed the Target Operating Model for implementing change and took on the role of Product Owner for the IDIT platform and its integrations How long have you been doing this subject/area? 19 years’ experience in Insurance Operations and Change, previous 20 years of general IT roles moving from developer to business analyst. What is your company name? Faktisk Limited What is your LinkedIn profile URL? http://linkedin.com/in/jackie-skinner-b526611 Please can you provide some examples of recent projects/professional high point that you’ve worked on? Business Solutions Manager: Oversaw technical solutions, integrations, and system designs, ensuring alignment with business needs. Technical Change Lead: Transitioned change management to an Agile model, prioritizing and managing changes across various platforms acting as the Product Owner of IDIT. Business Delivery Manager: Led the introduction of a new Policy Administration system, (Sapiens IDIT) ensuring it met business requirements and streamlined processes. What is your unique selling point? Being the ‘Google translate’ between business and technology teams. What makes your business approach unique? Using my technical expertise to provide business solutions combined with process improvements and design using lean techniques for operational efficiency. Alongside the ability to lead change and operational teams using Agile methodologies. Do you have a Favourite quote? “You can’t bounce the bounce if you can’t even pronounce the bounce.” Tiger from Winnie the Pooh Any professional goals for the upcoming year? To work with companies to build that solution that accelerates growth and efficiency. And… Last but not least, how does being an expert of Camelot help you/or add value to your business? Being a part of a community whose focus is to help solve the same problems that every insurance company has to fix to be successful.
- Expert Spotlight Richard Willshire - October 2024
What is your role now since leaving corporate life? I am the Managing Director of Canterfield Risk Management Ltd. We help firms talk about controls in a way that is practical, proportionate and builds value. How long have you been an expert of Camelot? I joined Camelot in January 2024. Area of expertise:- Controls Advice and Assurance Highest/proudest most recognisable previous role:- Governance, Risk and Assurance Director for PKF Littlejohn How long have you been doing this subject/area? 15 years What is your company name? Canterfield Risk Management Ltd Do you have a website? Canterfield Risk Management Ltd – Advice and practical assurance What is your LinkedIn profile URL? Richard Willshire | LinkedIn Please can you provide some examples of recent projects/professional high point that you’ve worked on? One of my professional highs was working with a leading MGA (managing general agent), we provide the outsourced Internal Audit team covering, Financial, operational and IT risks. We successfully migrated from a compliance cyclic plan to a risk-based assessment and forward looking approach. Another was when we provided Consumer Duty expertise to UK retail insurers focussing on project delivery and consumer outcome assurance. We identified weaknesses in existing control frameworks that would have created unnecessary exposures and regulatory challenges, and recommended proportionate controls to mitigate these risks. Working with insurance intermediaries Pre and Post M&A activities focussed on governance and control frameworks to ensure these remain appropriate, fit for purpose and aligned to peer / market expected practices. What is your unique selling point? What makes your business approach unique? We only do the things we’re good at doing. The people at the meetings understand that the business did the work. Providing experienced resources to deliver assurance builds client trust, accelerates the work, minimises operational impact, and maximises the value added from market insight and practical control application. Do you have a Favourite quote? “Trust is built on telling the truth, not telling people what they want to hear” - Simon Sinek Any professional goals for the upcoming year? Building on our success through 2024 I want to shape the discussion around what great internal audit looks like and how empowering internal audit within your business can unlock value and enhance market credibility, and competitiveness. And… Last but not least, how does being an expert of Camelot help you/or add value to your business? Being a member of Camelot provides a wealth of experience and insight across a wide variety of backgrounds. The combined knowledge and resources available support members through networking, developing skills and insight, and the connections made at senior levels. Camelot excels at bringing excellent people together and supports informed, relevant discussion with excellent in-person and virtual events. Camelot reminds me that, as experts, we are at our best when we collaborate and work together to help businesses succeed and overcome challenges.











