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Writer's pictureCharlotte Clarke

Expert Spotlight - Roger Lewis



What is your role now since leaving corporate life? 

I now practice as a Freelance Underwriting Process Architect and Insurance Change Manager, with an enjoyable side hustle moderating insurance events as MC.  I also talk to the Market about Underwriting Workbench Design and how to improve user adoption of insurance technology.. something I feel we do really badly as an industry.


How long have you been an expert of Camelot? 

I have been an Expert Since 2021, although it seems far longer.


Have you been a panel expert on any Road Tests?

Several, including some great F2F (Face to face) road tests alongside some really impressive Camelot Experts. I always recommend to vendors to use case studies, a personal reference and the offer of a point of contact with these, as the best way to get me really interested as a tech buyer.


Are you a leader or a member of a Camelot Special Interest Group?

Not yet, but I have moderated several Camelot Round Table Breakfasts, usually around underwriting workbench design or policy wording management.

Exec Breakfasts are a great way to help Camelot’s Corporate Partners showcase their expertise in front of insurance C-suite buyers.


Area of expertise:-

  • Specialty Underwriting

  • Insurance Change Management (APMG qualified)

  • PI, D&O and Cyber Product Design

  • Round Table Event Moderation (MC)


Highest/proudest most recognisable previous role

8 years as Chief Underwriting Officer of leading global marine mutual professional indemnity insurer ITIC, managed by the Thomas Miller Group.


How long have you been doing this subject/area?

30+ years and still loving it. Having first joined employee owned business Thomas Miller as a marine insurance graduate in 1993, working first in specialty claims then underwriting, I have worked with some really good people over the years. I also enjoy recommending our industry to everyone looking for a career that you will fall in love with.


What is your company name?  

FUSE Consultancy


Do you have a website?


What is your LinkedIn profile URL? 


Please can you provide some examples of recent projects/professional high point that you’ve worked on?

  1. Helping low code tech provider Netcall PLC enter the market for underwriting workbenches, identifying key underwriter use cases, building a proof of concept and supporting Netcall’s presentation of all of this to clients in the London Market.

  2. Building and deploying a Change Management Toolkit for global broker Howden to help drive user adoption of their new Salesforce based Global Broking Platform.

  3. Moderating multiple Camelot Round Table Breakfasts connecting my insurance C-Suite network with vendors focused on solving the problems of today…and tomorrow!


What is your unique selling point? What makes your business approach unique?

I understand first hand what the underwriters of the future will need from their technology…as I used to be one of them.


Do you have a Favourite quote?

“If you keep doing the same things, you'll end up with the same results” Albert Einstein (or some other genius, also with common sense)


Any professional goals for the upcoming year?Creating leisure time to take my Level 3 cricket coaching exams.


And… Last but not least, how does being an expert of Camelot help you/or add value to your business?

Being part of a community focused on helping solve the same problems that every insurance c-suite has to fix to be successful. 



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