Gary Lobb Expert Spotlight - November 2025
- Charlotte Clarke
- Nov 5
- 1 min read
What is your role now since leaving corporate life?
I am the founder of GLL Consultancy and support businesses to improve their change delivery, customer service and costs.
How long have you been an expert of Camelot?
I have been an Camelot Expert for 6 months
Area of expertise
Operational Improvement
Highest/proudest most recognisable previous role
Head of Property Claims at Ageas Insurance
How long have you been doing this subject/area
2 years
What is your company name?
GLL Consultancy Ltd
Do you have a website?
What is your LinkedIn profile URL?
Please can you provide some examples of recent projects/professional high points that you’ve worked on?
I recently worked on an improvement project with a large business that delivers train travel to the nation. I mapped over 70 processes and delivered over 15% improvement to cost, customer experience and revenue. This was using a combination of Systems Thinking and Lean principles, working with those that do the work to reimagine their work.
What is your unique selling point? What makes your business approach unique?
I am highly skilled in change management, leadership and project management. This has led to me delivering improvement to firms of all levels with differing issues in a number of different markets
Do you have a Favourite quote?
It is much better to do the right thing wronger than the wrong thing righter - Russell L. Ackoff
And… Last but not least, how does being an expert of Camelot help you/or add value to your business?Having a large network enables me to learn and build my knowledge and business
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