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Writer's pictureCharlotte Clarke

Expert Spotlight - Jackie Skinner




What is your role now since leaving corporate life? 

Independent Consultant with Faktisk Limited aiming to solve your business problems with technology or process change.


Have you been a panel expert on any Road Tests?

I was part of the panel for e2Value, an insightful session and ability to give honest feedback in the moment.


Area of expertise:-

  • System Implementations,

  •  Business Architecture,

  •  Process Improvements, 

  • Data Migration,

  • Mergers & Acquisitions, 

  • Digital Trading, 

  • Product Owner, Insurance,


Highest/proudest most recognisable previous role:-

I successfully implemented a new PAS system as a Business Solutions Manager at Hiscox UK. I ensured alignment with the core platform and transitioned the project into business as usual operations. Additionally, I designed the Target Operating Model for implementing change and took on the role of Product Owner for the IDIT platform and its integrations


How long have you been doing this subject/area?

19 years’ experience in Insurance Operations and Change, previous 20 years of general IT roles moving from developer to business analyst.


What is your company name?  

Faktisk Limited


What is your LinkedIn profile URL? 


Please can you provide some examples of recent projects/professional high point that you’ve worked on?

  • Business Solutions Manager: Oversaw technical solutions, integrations, and system designs, ensuring alignment with business needs.

  • Technical Change Lead: Transitioned change management to an Agile model, prioritizing and managing changes across various platforms acting as the Product Owner of IDIT.

  • Business Delivery Manager: Led the introduction of a new Policy Administration system, (Sapiens IDIT) ensuring it met business requirements and streamlined processes.


What is your unique selling point?

Being the ‘Google translate’ between business and technology teams.


What makes your business approach unique? 

Using my technical expertise to provide business solutions combined with process improvements and design using lean techniques for operational efficiency. Alongside the ability to lead change and operational teams using Agile methodologies.


Do you have a Favourite quote?

“You can’t bounce the bounce if you can’t even pronounce the bounce.”

Tiger from Winnie the Pooh


Any professional goals for the upcoming year?

To work with companies to build that solution that accelerates growth and efficiency.


And… Last but not least, how does being an expert of Camelot help you/or add value to your business?

Being a part of a community whose focus is to help solve the same problems that every insurance company has to fix to be successful.



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